Karla Keating (2012). Mentorship of Hospitality Management students during work-integrated learning. Asia-Pacific Journal of Cooperative Education, 13(2), 89-102.
Work Integrated Learning (WIL) with specific reference to students in the field of Hospitality Management, is an essential component of the diploma courses offered at the Cape Town Hotel School, a department at the Cape Peninsula University of Technology. Industry mentors responsible for students on WIL programs must understand the significance of student mentorship and guidance, and the impact this can make on the trainee. The literature review highlights the definition of mentorship in the workplace, its importance, and suggestions on what constitutes best practice in the field of mentorship of WIL students. Surveys were conducted among students and industry members and results used to ascertain whether students found the industry mentorship beneficial. On the basis of this investigation, solutions were sought to assist in eliminating problems so far specified and to make recommendations for future study to ensure improvement in the quality of students' experiences whilst on WIL programs.